Privacy Policy

Article 1

Personal Data Protection

AGENCE OVB (Villefranche-Tarare Trade and Companies Register (RCS), number: B 899 970 891) is the data controller for the processing of personal data under the following conditions.

1.1 Collection of Personal Data

The personal data collected on this Site is as follows:

Account Opening

When the user’s account is created, the user will be asked for their last name, first name, email address, phone number, company name, and postal address, as well as the identifiers, password, and recovery (or backup) codes for their Instagram account.

Profile

Use of the services provided on the Site makes it possible to fill in a profile, which may include an address and a phone number.

Payment

In connection with the payment for the services offered on the Site, it records financial data relating to the user’s bank account or credit card.

Cookies

Cookies are used in connection with the use of the Site. The user may disable cookies individually from their browser settings. Their use by AGENCE OVB is detailed in Article 2.

1.2 Purposes of the Use of Personal Data

The personal data collected from users is intended to provide the Site’s services, improve them, and maintain a secure environment. More specifically, the uses are as follows:

• creation of a client account in our CRM;
• management of the operation and optimization of the Site;
• organization of the conditions of use of the payment Services;
• verification, identification, and authentication of the data transmitted by the user;
• provision of user support;
• personalization of services by displaying advertisements based on the user’s browsing history, according to their preferences;
• prevention and detection of fraud, malware (malicious software), and management of security incidents;
• management of any disputes with users;
• sending of commercial and advertising information, based on the user’s preferences.

1.3 Retention Period for Personal Data

Personal data relating to a prospect who is not a client may be retained for a period of three years from its collection by the data controller or from the last contact initiated by the prospect.

1.4 Sharing of Personal Data with Third Parties

Personal data may be shared with third-party companies in the following cases:

• when the user uses the payment services, for the implementation of these services, the Site works with third-party banking and financial companies with which it has entered into contracts;
• when the user expressly authorizes a third party’s website to access their data;
• when the Site uses service providers to provide user support, advertising, and payment services. These service providers have limited access to the user’s data, in connection with the performance of these services, and are contractually obligated to use it in compliance with the provisions of the applicable personal data protection regulations;
• if required by law, the Site may transmit data in order to respond to claims brought against the Site and to comply with administrative and judicial proceedings;
• if the Site is involved in a merger, acquisition, asset sale, or judicial reorganization proceedings, it may have to transfer or share all or part of its assets, including personal data. In that case, users would be informed before the personal data is transferred to a third party.

1.5 Transfer of Personal Data

Due to the organization of the company responsible for the Site, the user authorizes the Site to transfer, store, and process their information [non-EU third country]. The laws in force in that country may differ from the laws applicable in the user’s place of residence, within the European Union. By using the Site, the user consents to the transfer of their personal data to the United States.

The Site remains responsible for the personal data shared with third parties under the Privacy Shield.

The Site complies with the Privacy Shield rules, the data protection shield between the European Union and the United States, as formulated by the U.S. Department of Commerce, relating to the collection, use, and retention of personal data transferred to the United States from the European Union. The Site has declared to the U.S. Department of Commerce that it adheres to the Privacy Shield principles. In the event of a conflict between the terms of the clause and the Privacy Shield principles, the latter shall prevail.

1.6 Security and Confidentiality

The personal data concerning users collected on the Site is intended for the Data Controller’s own use and is also used by and accessible to the Data Processor in connection with the performance of its services.

The user provides this information knowingly, in particular when they enter it themselves. The user of the Site is then informed whether or not providing this information is mandatory.

No personal information of the user of the Site is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium to third parties by the Data Processor or by the Data Controller.

The data is stored in a data center in a member state of the European Union.

The Site implements organizational, technical, software, and physical digital security measures to protect personal data against alteration, destruction, and unauthorized access. However, it should be noted that the internet is not a completely secure environment and the Site cannot guarantee the security of the transmission or storage of information on the internet.

1.7 Exercise of Users’ Rights

Pursuant to the regulations applicable to personal data, users have the following rights:

• they may update or delete the data concerning them by logging into their account and configuring the settings of that account (via email initially);
• they may delete their account by writing to the following email address: support@agence-ovb.fr
• they may exercise their right of access, to find out the personal data concerning them, by writing to the following email address: (support@agence-ovb.fr). In that case, before this right is exercised, the Site may request proof of the user’s identity in order to verify its accuracy;
• if the personal data held by the Site is inaccurate, they may request that the information be updated by writing to the following email address: (support@agence-ovb.fr);
• users may request the erasure of their personal data, in accordance with applicable data protection laws, by writing to the following email address: (contact@agence-ovb.fr).

In accordance with the provisions of Article 38 of the French Data Protection Act (loi “Informatique et Libertés”) of January 6, 1978, as amended in 2004, the user may also object, on legitimate grounds, to the processing of their data and, without having to give a reason and free of charge, to the use of their data for direct marketing purposes.

The user of the Site has the right to lodge a complaint with the Commission nationale de l’informatique et des libertés, the supervisory authority responsible for ensuring compliance with obligations relating to the protection of personal data.

The user of the Site is required to comply with the provisions of the French Data Protection Act (loi Informatique et Libertés) of January 6, 1978, as amended, the violation of which is punishable by criminal penalties. In particular, with regard to the personal information to which they have access, they must refrain from any collection, any misuse, and, more generally, any act likely to infringe the privacy or reputation of individuals.

1.8 Changes to This Clause

The Site reserves the right to make any changes to this personal data protection clause at any time. If a change is made to this personal data protection clause, the Site undertakes to publish the new version. The Site will also inform users of the change by email at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, they may delete their account.

1.9 Acceptance of the Processing of Personal Data

Personal data preferences can be changed from the following page: (page under construction)

Article 2

Cookies

The Site may automatically collect standard information. All information collected indirectly will be used only to track the volume, type, and configuration of the traffic using this Site, to develop its design and layout, for other administrative and planning purposes, and, more generally, to improve the service we offer you.

2.1 What Is a Cookie?

A cookie is a connection marker used in the context of internet browsing. Generally, a computer cookie is a simple file stored on the hard drive of your device (computer, tablet, or smartphone).

2.2 What Are Cookies Used For?

Agence OVB uses cookies for your browsing comfort and, in particular, to store information that will be reused during your next visit.

2.3 Which Cookies Are Used?

Only audience measurement cookies are used on www.agence-ovb.com. These cookies anonymously collect information about our visitors’ usage. The analysis of these measurements makes it possible, in particular, to optimize and improve the experience offered to our users when they visit our Site.

The Agence OVB Site also uses Google Analytics, a website analytics service provided by Google Inc. (“Google”). The data generated by the cookies concerning your use of the Site (including your IP address) will be transmitted to and stored by Google on servers located in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for its publisher, and providing other services relating to Site activity and internet usage. Google may disclose this data to third parties where required to do so by law or where such third parties process this data on Google’s behalf, including, in particular, the publisher of this Site. Google will not associate your IP address with any other data held by Google. You may disable the use of cookies by selecting the appropriate settings in your browser. However, such deactivation could prevent the use of certain features of this Site. By using this Website, you expressly consent to the processing of your personal data by Google under the conditions and for the purposes described above.

2.4 Purposes and Retention Period of Data Collected by Cookies

We use two types of cookies: our own cookies and those of carefully selected partners with whom we work.

2.5 How Can You Consent to the Use of Cookies?

Consent to cookies can be given in the cookie window that appears automatically when the Site is launched.

2.6 How Can You Configure Your Web Browser?

You may at any time permanently disable the cookies mentioned above, or choose to configure your browser so that it notifies you and asks for your acceptance of each cookie before it is placed on your computer, on the page of our Site dedicated to cookie settings.

However, it is important to know that disabling cookies may prevent you from benefiting from some of the services offered by www.agence-ovb.com and therefore impair the smoothness of your browsing. We therefore recommend that you filter cookies according to their purpose rather than disable them altogether.

Article 3

Contact Us

For any questions or information about privacy, you can leave a message at the following address: support@agence-ovb.fr